Funktionart Florist Perth, Shop 16b Cloisters Arcade, 200 St.Georges Terrace, Perth, Western Australia 6000 t: 9322 1799 e: funktionart@funktionart.com

Frequently Asked Questions

Why Funktionart?

Funktionart Florist Perth are passionate about flowers and our customers. We use only the freshest flowers and the most creative arrangements. We are conveniently located in the Perth CBD, but deliver flowers and gift hampers anywhere in Perth, regional Western Australia, interstate and internationally.

Flowers seem much cheaper at my local deli or supermarket, why is this?

As with anything else you get what you pay for. Our flowers are always fresh from the market, whereas cheaper flowers bought from delis and supermarkets are generally near the end of their life. Our flowers are arranged by experienced florists who are able to match flowers to your taste and needs and provide advice about keeping them looking great for as long as possible.

What if the delivery is to a work address, a hospital, or hotel i.e. a third party delivery?

If your order is for delivery to a non-residential address please try to provide as much information as possible. Please include, as appropriate, the business name, department, hospital ward, hotel room numbers etc. Please also include a contact telephone number for the recipient.

Do you deliver on Sundays and Public Holidays?

Yes, we do deliver on Sundays and Public Holidays by prior arrangement.

Can I choose what I want?

Absolutely ..

You see Mother Nature has an annoying habit of playing tricks, which means that sometimes flowers just aren't up to scratch and so any florist worth their salt just won't buy them. Our florists would rather be honest and suggest a sensible, high quality alternative than send out something half good just because that's what was in the picture.

Therefore please use our designs as a guide to what you could have and then talk to the florist making the design. That way that can talk through any changes you'd like to make and they can tell you about availability and special buys of the day. That's the advantage of an expert florist.

What sort of design can I order?

Anything you like and for as much or little as you want to spend. We've supplied a basic list of design styles but talk to your florist and they can suggest the best design for your gift and budget.

What is your refunds and returns policy?

Our refunds policy is inline with the guidelines from the Western Australian Department of Consumer and Employment Protection. We do not normally give refunds if you simply change your mind or make a wrong selection. Exchanges and refunds can be given where goods are faulty, wrongly described, different from a sample shown to you or don't do what they are supposed to.

We are always trying to improve our business and appreciate your feedback. If you are not satisfied please contact us to discuss.

What is your privacy policy?

We will not pass any information collected from our customers on to third parties. All personal information collected from our customers will be treated sensitively and will not be stored. Our Internet store uses a third party, eWay, to process credit card purchases and is a well-respected, registered organisation.